Privacy policy

This privacy policy sets out how Ethentic Ltd uses and protects any information that you give when you use this website.

 

Ethentic Ltd are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this policy.

 

Ethentic Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2015.

 

What We Collect

 

We may collect the following information:

 

• name and job title

• contact information including email address

• demographic information such as postcode

• other information relevant to customer surveys and/or offers

 

What We Do With The Information We Gather

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

We may use the information to customise the website according to your interests.

 

Your rights

 

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at:  support@ethentic.co.uk 

 

Access to information

 

You have a right to request a copy of any personal data we hold about you by making a Subject Access Request for which we may charge a fee of up to £8. This right is governed by the Data Protection Act.

 

Any request must be made in writing and include the following information:

 

• full name

• full address

• telephone number

• date of birth

• any unique registration or ID numbers used with the organisation

• fee

 

As required under the Data Protection Act we will respond to any subject access requests within 40 calendar days. Please send your access request to:  support@ethentic.co.uk

 

Security

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.